FREQUENTLY ASKED QUESTIONS

1. What delivery and payment methods can I choose?

Please see our payment and delivery terms page.

2. How do I contact customer service?

Please send an email to our email address: uszi.letzshopping@gmail.com

3. How quickly will I receive my order?

The ordered products are delivered the day after the order is placed. Delivery will be made within 1-5 working days depending on the courier service. You will be informed of the status of the order via the e-mail address you have provided and the courier company will also send you a notification of the expected delivery time.

4. What if the product I receive is not the right size or does not fit me?

Please refer to the Terms and Conditions for detailed information: General Terms and Conditions

5. What information do I need to provide when placing an order?

When placing an order, you are required to provide the following details.

6. What is the company behind the Web Store, registered in Hungary?

The owner of the Web-store is Nnamchi Bernard Ikechukwu, a self employer registered and domiciled in Hungary.

7. Do you have a shop where I can try on the products?

Our company operates as a web store, we do not have a personal fitting facility at the moment, but we are working on providing a fitting facility in Budapest for our customers on request.

8. Is there a telephone customer service?

We do not currently have a call-centre, but if you would like to contact us by phone, please send an email to our customer service department with your phone number. We will contact you by phone within 24 hours of receiving your message.

If you have any questions, please do not hesitate to contact our customer service: uszi.letzshopping@gmail.com

Through our website, you will find a direct messaging option at the bottom of the page under "Send a message easily".

We wish you a pleasant shopping experience!